For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
|We offer 5 shipping options:
||Economy shipping takes 7-10 business days via USPS
||Standard shipping takes 5–7 business days via USPS
||Express shipping takes 2–3 business days via UPS or USPS
||Premium shipping takes 1-2 business days via UPS
||International First Class shipping takes 12–16 business days via USPS (This method does not provide location-by-location tracking)
||International Priority shipping takes 6-10 business days via USPS
||International Express shipping takes 3-6 business days via USPS
||All shipping promotions apply to Economy shipments only.
We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries.
Please note the information listed above is a general guideline. We reserve the right to ship orders via whatever shipping method we deem the fastest method to a particular address.
For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation after 24 hours of placing order; there will be a 40% cancellation fee charged. Shipping and handling charges are non refundable.
Orders are processed within 12 hours of order placement. Orders cannot be changed in any way after this 12 hour period. Once shipped, orders arrive within the time frame selected (US Air, US Ground, Canada Air or International) on the order form. We use USPS and UPS as our shipping methods. Please note that we do not guarantee delivery by a specific date. The shipping time frames stated for each of our shipping options is the estimated number of business days it will take for you to receive your order after your order leaves our warehouse (time of shipment) and not the number of days after you place your order. The day your order ships does NOT count as a shipping day. Additionally, our shippers do not deliver on Saturday, Sunday or National Holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday After Thanksgiving, Christmas Day and New Years Day). These do not count as shipping days. While in most cases we are able to ship within 1 or 2 business days of when the order is placed, we can not guarantee it. “Business Days” are defined as weekdays, Monday-Friday, excluding Saturday, Sunday and holidays. Please be aware of the above guidelines when selecting a shipping method.
NOTE: Credit cards are charged upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged to the original credit card.
Incorrect billing information and/or shipping to an alternate address may cause shipping delays, as information must be verified. Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.
Tracking Your Order
Please go to: USPS tracking or UPS tracking
Special Handling Shipping Services
If you would like to request Signature Required Service or Saturday Delivery Service please contact us via email at email@example.com. An additional fee will apply for these special handling services.
We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. If you need additional information, please email firstname.lastname@example.org
We cannot control the processes of USPS and UPS. Please note once an order is accepted into the shippers tracking system we cannot be held resposnible for delays, damage or lost packages by the shipper. All claims to lost packages must be made with the shipper directly.
Fraud & Theft
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CREDIT CARD FRAUD AND THEFT OF OUR MERCHANDISE WILL BE PROSECUTED.
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MaxWigs reserves the right at our discretion to make
changes to these policies. Please check this page periodically for changes.